MoreCom helps deliver world class process designs to leading telecom organizations. We base our process design on your business requirements as well as our knowledge of best practice. Our process designs are based on leading frameworks, such as ITIL, eTOM and other telecom process adaptations, ensuring well thought through solutions.
Our deliveries also include tools, applications and tailor-made solutions helping to automate parts or all of your process designs. Success stories in automation deliveries from moreCom include both Service Delivery and Service Assurance processes.
IT Architecture and Integration
Making IT work requires both a clear set of IT architecture guidelines, the ability to implement structures with a long life cycle and integration skills to make different solutions work together. MoreCom offers a clear IT architecture path built on your existing IT portfolio and a thorough understanding of tomorrow's requirements. We offer to build your future proof IT stack with the leading architecture principles, integrated with your existing solutions. Our integration knowledge includes tools, methods and solutions needed to bind your IT stack together in an efficient way.
OSS/BSS Development (Element, Network and Service Management Systems)
In order to succeed in the market Network Equipment Providers (NEP) must provide management systems effectively supporting the operational processes of their customers using the networking products in their value chain. Their customers, e.g. Telcos and Service Providers, demand state-of-the art management systems from their suppliers. In addition, large operators often develop their own OSS systems and/or perform OSS/BSS integration in order to develop competitive advantages.
We specify and develop OSS/BSS systems both for Telcos (for internal use) and for Network Equipment Providers as sellable products accompanying their networking products. We provide expert services related to all phases of life cycle of element, network, and service management systems. This includes product strategy, requirements specification, architecture/system design, software development, testing/verification, commissioning and application maintenance. We also develop embedded software such as SNMP agents and other communication-related software. Our deep knowledge of various communication technologies and the experience from Telecom & IT operations brings additional value to the expertise on software development and OSS/BSS systems.
In our OSS/BSS development we use model-based-development. This implies modelling of the management information, functionality/behaviour and user interfaces as input to generic software modules thereby reducing the time and cost of development dramatically.
Management Solutions based on HP OpenView or Tivoli/Netcool
Being competent on market-leading products and technology is part of our strategy. Although we enjoy close cooperation with software product vendors and have obtained various certifications, we do not sell or re-sell any products. In this way we maintain our integrity as an independent consulting company.
At the moment, we are focusing on the product lines of HP BTO Software (formerly known as OpenView) and IBM Tivoli including Netcool as these has the most drive in the market. We provide implementation, integration and consulting services related to these tools in IT & Telecom organisations. In addition we provide plug-in modules for Network Equipment Providers specific to their networking products and our software development team can implement extensions and additions to the standard management software to adapt to your specific needs.
System & Software Engineering (spanning from embedded to J2EE)
The systems engineering effort is related to the whole system lifecycle. System engineering focuses on defining customer needs and required functionality early in the development cycle, documenting requirements, then proceeding with design synthesis and system validation while considering Operations, Administration, Maintenance & Provisioning aspects.
moreCom have expertise on the following related fields which are tightly coupled to systems engineering such as:
- Management systems design
- User Interface design
- Reliability engineering
- Safety engineering
- Security engineering
- Software engineering
moreCom delivers a complete chain of System & Software engineering services spanning from
feasibility studies, requirements specification, architecture/design, implementation, testing,
industrialization and maintenance. See
We maintain your solution, providing services such as error correction, preventive maintenance, telephone or email support and enhancements. Our maintenance is based on clear SLA contracts regulating cost and time to delivery.
Risk Assessment, & Information Security and Quality assurance
We perform risk and vulnerability analysis in a number of areas - network architectures, IT/telecom services, IT-systems, projects, physical installations and in connection with outsourcing. Proven qualitative and quantitative methods are used. We develop or help in developing your business' information security and quality management systems, and together with experts from your organization, we develop and organize scenario-based crisis management rehearsals. Our competence and work is based on international standards and best practices, such as ISO 9001, ISO 27001/17791 and ITIL Security.
moreCom has delivered project and test management to our customers in a number of large projects. Our experienced project and test managers have successfully lead numerous large projects, securing delivery on time and cost with the expected quality.